Returns & Refunds Policy

Pricing and Tax

Listed prices do not include sales tax or shipping charges and are subject to change.

Return and Refund Policy

All Lesson Plan sales are final. They cannot be returned for credit or a refund. Customers may return books in new condition within 30 days of purchase date; a 10% restocking fee will be charged for all returns. Items will also be evaluated upon return to make sure that they can still be sold in new condition. Please package the return items carefully so that they will not be damaged in transit. Otherwise, a restocking fee of up to 50% will apply. 

Please do not return the following items as no credit can be given at any time: 1) all CDs and DVDs (unless still in cellophane wrap); 2) all Lesson Plans; 3) books not purchased from Our Lady of Victory. Please first contact us to have your return authorized.

Tuition Refund Policy

To cancel an enrollment and withdraw a student from Our Lady of Victory School, you must contact the school directly. You will be sent a withdrawal form to formally cancel the enrollment.

For purposes of a refund, all times are based on the date the enrollment took place, not the start date.

The cost of registration ($25.00 or $10.00/student) and lesson plans fee ($100.00/student) are non-refundable. Tuition refunds are prorated based on the number of submissions. A processing fee will also apply, based on the enrollment date. The following processing fees will apply to all tuition refunds.

    • Up to 2 months, a 10% processing fee will apply.
    • 2-5 months, a 25% processing fee will apply.
    • 5-12 months, a 50% processing fee will apply.
    • No tuition refunds will be issued after 12 months.

All refunds will be issued to the original form of payment.

Incorrect Orders

Our Lady of Victory School takes its customers’ satisfaction seriously. If you receive a book in error, please contact the office immediately. We will make arrangements to retrieve the mistaken book and ship the correct one at no extra cost to you.

These terms and conditions are subject to change at any time without prior notice.